Ken Miller, founder of the Change & Innovation Agency and author of Extreme Government Makeover, We Don’t Make Widgets: Overcoming the Myths that Keep Government from Radically Improving and The Change Agent’s Guide to Radical Improvement will be on hand for this thought-provoking breakfast event to discuss:

• The one and only thing government needs to focus on to get out of this crisis
• How government can perform its vital functions 80% faster at less cost with better quality
• The DNA of government complexity and how we can genetically modify it
• How to spot the “moldy” thinking that is making us all sick
• How to get rid of 40% of your agency’s workload
• Where the hidden costs of government are
• What the next generation of customers and employees are going to do to your operations
• Why technology isn’t the answer

After the keynote address, Ken will sign your free copy of his newest book, Extreme Government Makeover, and answer your questions.

How have we responded to these new pressures?  By trotting out the old ideas.  More blue ribbon panels, travel moratoriums and calls for accountability.  We cut back on paper clips and cut out the training. We outsource, upgrade and rightsize.  Meanwhile droves of new customers are stuck on our porch waiting to knock on our door and ask for help.

The house of government doesn’t need another layer of paint or some new carpet it needs an extreme makeover. And just like on the show it needs it done fast!

Our house is full of “moldy ideas” that are making everyone sick and our pipes are bursting from the ever increasing demands.  We can stand around arguing whether the house is too big or costs too much or we can grab some tools and fix it up.  This presentation makes obvious the real problems plaguing government, how you can join the crew and gives you the tools to complete the makeover.

Who Needs It?:

Anyone who is introducing NEW IDEAS, like: new products, programs, or services; new strategies for change initiatives; new policies or practices- or a reinvented YOU

Tuition Includes: 2-Hour Professional Development Webinar

• 90 minute live, interactive, professional development Online Learning Program plus a 30-minute Group Exchange with executive instructors, Joel Barker and Debbie Kennedy
• Session handouts and take-aways including a checklist and keypoints overivew
• List of supporting resources to extend your learning experience
• Toll-free conferencing for US (+ Canada and Mexico, depending on carrier) or International Toll or free VoIP Computer Audio Available for PC users
• Post-session access to recorded highlights to reinforce learning

Our Promise to You:

If for any reason you are not satisfied with this learning program, we will refund your tuition.

The Radical Process Improvement Workshop will teach you all the concepts, principles and tools you will need to fix the systems in your government agency. Past participants have cut waiting times in half, eliminated environmental permitting backlogs and sped up processing by 80%, sped up the tax refund process by 80% at less cost and streamlined a government procurement process by 97%.

This fast paced, hands-on workshop dives right into the issues that matter in your organization so you can go back to the office and make a long-lasting impact on your operations. Through a fun, competitive simulation, mind-blowing exercises and humorous examples, we will provide proven techniques that government managers can use to dramatically improve process performance and customer satisfaction.

How have we responded to these new pressures?  By trotting out the old ideas.  More blue ribbon panels, travel moratoriums and calls for accountability.  We cut back on paper clips and cut out the training. We outsource, upgrade and rightsize.  Meanwhile droves of new customers are stuck on our porch waiting to knock on our door and ask for help.

The house of government doesn’t need another layer of paint or some new carpet it needs an extreme makeover. And just like on the show it needs it done fast!

Our house is full of “moldy ideas” that are making everyone sick and our pipes are bursting from the ever increasing demands.  We can stand around arguing whether the house is too big or costs too much or we can grab some tools and fix it up.  This presentation makes obvious the real problems plaguing government, how you can join the crew and gives you the tools to complete the makeover.

The We Don’t Make Widgets Academy will teach you all the concepts, principles and tools you will need to fix the systems in your government agency. Past participants have cut waiting times in half, eliminated environmental permitting backlogs and sped up processing by 80%, sped up the tax refund process by 80% at less cost and streamlined a government procurement process by 97%.

This fast paced, hands-on Academy dives right into the issues that matter in your organization so you can go back to the office and make a long-lasting impact on your operations. Through a fun, competitive simulation, mind-blowing exercises and humorous examples, we will provide proven techniques that government managers can use to dramatically improve process performance and customer satisfaction.

The Radical Process Improvement Workshop will teach you all the concepts, principles and tools you will need to fix the systems in your government agency. Past participants have cut waiting times in half, eliminated environmental permitting backlogs and sped up processing by 80%, sped up the tax refund process by 80% at less cost and streamlined a government procurement process by 97%.

This fast paced, hands-on workshop dives right into the issues that matter in your organization so you can go back to the office and make a long-lasting impact on your operations. Through a fun, competitive simulation, mind-blowing exercises and humorous examples, we will provide proven techniques that government managers can use to dramatically improve process performance and customer satisfaction.